i. All orders are processed within 1-2 business days. If an order is placed on a holiday or weekend, it will be processed the next business day.

ii. The package will be delivered through the shipping method selected at the time of order.

iii. The estimated delivery time for a package is between 7-8 business days, barring exceptional circumstances.

iv. MerakiMix does its best to ensure the timely delivery of all orders. However, please note that the estimated delivery time provided is based on information from carriers independent of our operations. On rare occasions, the package may arrive outside of the estimated delivery timeframe.

v. MerakiMix will accept no liability in cases where the Customer/User provides an incorrect or invalid delivery address and/or fails to collect the order from the specified delivery address after reasonable efforts to contact them.

vi. We offer free delivery on orders above Rs. 1500/-. These orders will be delivered via the standard shipping method, which will be free for the Customer/User upon meeting the aforementioned criteria.

vii. The Customer/User will be kept informed about the delivery process via SMS and E-Mail, depending on the options selected by them.

viii. The Customer/User must sign an acknowledgment slip upon receiving their delivery package.